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Lewens Labs Pvt. Ltd.

AMC & Onsite FMS Support Model · Laboratories

AMC & Onsite FMS Support Model

An AMC and FMS support model for Lewens Labs' Dahej site: one onsite FMS engineer handles first-line support across network, servers, backup, EPABX, time attendance, Microsoft 365 and user devices, with D-TECH specialists, OEMs and ISPs engaged through a ticketed escalation route. AMC term and service targets follow the signed agreement.

Client
Lewens Labs Pvt. Ltd.
Industry
Laboratories
Site
Plot D2/CH/376-377, GIDC II, Dahej, Bharuch
Period
Support model, Oct 2026
Practice
Managed services

The full write-up and PDF can be requested by email from the case studies page.

Onsite engineer
1
Priority levels
P1–P4
Service review
Monthly
Status
Support model

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